Privacy Policy

Obaachan Atelier

Last updated: May 19, 2026

Obaachan Atelier operates this store and website (including all related information, content, features, tools, products, and services), providing you with a curated shopping experience ("Service"). Obaachan Atelier is powered by Shopify, which enables us to deliver the Service. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Service, or when you otherwise communicate with us.

Where there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies, relates to, or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or information that has been anonymized so that it cannot be linked to an individual.

Depending on how you use our Service, your location, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact Information — Including your name, address, billing address, shipping address, telephone number, and email address.

Financial Information — Including credit card, debit card, bank account numbers, payment details, financial account information, transaction details, payment method, payment confirmation, and other payment-related information.

Account Information — Including username, password, security questions, and various preferences and settings.

Transaction Information — Including products viewed, items added to your cart or wishlist, purchases, returns, exchanges, cancellations, and past transaction history.

Communications — Including information contained in communications with us, such as customer support inquiries.

Device Information — Including information about your device, browser, network connection, IP address, and other unique identifiers.

Usage Information — Including information about your interactions with the Service, such as how and when you access and navigate the Service.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you — When you create an account, visit or use the Service, contact us, or otherwise provide your personal information.
Automatically through the Service — From your device when you use our products, services, or visit our website, including through cookies and similar technologies.
From our service providers — Including those we engage to use certain technologies or to collect or process personal information on our behalf.
From our partners and other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, customizing, and improving the Service — We use your personal information to provide the Service to you, including fulfilling our contract with you, processing payments, fulfilling orders, remembering your preferences and products of interest, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating and maintaining your account, arranging shipping, facilitating returns and exchanges, enabling reviews, and recommending products related to your purchase history. This may include using your personal information to better customize and improve the Service.

Marketing and advertising — We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you online advertisements on the Service or other websites based on products you previously purchased, added to your cart, or other Service activity.

Security and fraud prevention — We use your personal information to authenticate accounts, provide secure payment and shopping experiences, detect, investigate, and respond to potential fraud, unauthorized, illegal, dangerous, or malicious activity, protect public safety, and ensure the security of the Service.

Communicating with you — We use your personal information to provide customer support, respond to you promptly, deliver effective service, and maintain our business relationship with you.

Legal purposes — We use your personal information to comply with applicable laws, respond to legitimate legal processes including requests from law enforcement or government agencies, participate in civil discovery proceedings, investigate potential or actual litigation and other legal disputes, and investigate and enforce potential violations of our Terms of Service and policies.

How We Disclose Personal Information

In certain circumstances, and in accordance with this Privacy Policy, we may disclose your personal information to third parties for legitimate purposes, including:

Shopify and vendors and other third parties who provide services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
Business and marketing partners who provide marketing services and deliver advertising to you. We use Shopify to support personalized advertising with third-party services based on your online activity across various merchants and websites. Our business and marketing partners use your information in accordance with their own privacy policies.
When you direct, request, or consent to our disclosing certain information to third parties (such as to ship products or when using social media widgets or login integrations).
Within our affiliates or other companies in our group.
In connection with business transactions such as mergers or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable Terms of Service and policies, and to protect and defend the Service, our rights, and the rights of users and others.

Relationship with Shopify

The Service is hosted by Shopify, which collects and processes personal information related to your access to and use of the Service in order to provide and improve the Service. Information you submit through the Service is transmitted to and shared with Shopify and third parties that may be located outside your country of residence. Additionally, we use certain enhanced features powered by Shopify that incorporate data and information from your interactions with our store, other merchants, and Shopify itself.

For more information about how Shopify uses your personal information and your rights, please visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy.

Third-Party Websites and Links

The Service may contain links to websites and other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, please review their privacy and security policies and other terms of use. We do not guarantee and are not responsible for the privacy or security of such sites or the accuracy, completeness, or reliability of information found on them.

Children's Data

The Service is not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If your child has provided us with personal information and you are their parent or guardian, you may contact us using the contact information below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you avoid using insecure communication channels when transmitting sensitive or confidential information to us.

How long we retain your personal information depends on various factors including account maintenance, provision of the Service, compliance with legal obligations, dispute resolution, and enforcement of applicable agreements and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the following rights regarding your personal information:

Right to Access / Right to Know — You may have the right to request access to the personal information we hold about you.
Right to Deletion — You may have the right to request deletion of the personal information we hold about you.
Right to Correction — You may have the right to request correction of inaccurate personal information.
Right to Data Portability — You may have the right to receive a copy of your personal information or request its transfer to an external service.
Managing Communication Preferences — You may opt out of promotional emails by using the unsubscribe option included in each email. Even after opting out, you may still receive non-promotional communications regarding your account or orders.

These rights can be exercised through the Service or by contacting us using the information below. We will not discriminate against you for exercising these rights.

Complaints

If you have concerns about how we handle your personal information, please contact us using the information below. Depending on your location, you may have the right to appeal our decisions or lodge a complaint with your local data protection authority.

International Transfers

Please note that your personal information may be transferred to, stored, and processed outside your country of residence. When we transfer personal information outside the European Economic Area (EEA) or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, unless the destination country is recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our operational practices or for other business, legal, or regulatory reasons. The revised Privacy Policy will be posted on this website with an updated "Last updated" date, and we will provide notice as required by applicable law.

Contact Us

If you have questions about our privacy practices, this Privacy Policy, or wish to exercise your rights, please contact us:

Email: support@obaachan-atelier.com Website: obaachan-atelier.com

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